Details and rules of using the services and joining the TPIX platform,
data and internet access services for carriers,
day-to-day matters related to the operation of TPIX
terms and conditions of using our facilities to add your cable/switch.
Our consultants are available Monday through Friday from 8:00 a.m. to 4:00 p.m.
Reporting failures – 24/7/365
+48 19 333
Contact our wholesale service sales team
We will run a technical assessment
You will get an offer
You will receive the DATA framework agreement for signature* On the basis of this one contract you will receive Multiport Ethernet allowing you to order additional DATA and internet services
Finally, you sign a detailed contract for the selected service * Types of fees in the offer: activation fees, subscription fees, fee for additional payable services launched at the port (e.g. internet access)
Autonomous system number that identifies a group of IP addresses uniformly broadcast in the BGP dynamic routing protocol.
TPNET network node equipped with ports supporting wide area networks and software directing packet traffic. Allows access to the TPNET network through a created virtual link.
A data transmission protocol that allows the transfer of information in virtual channels at up to 10 Mbit/s. In the Fast Ethernet version the speed is up to 100 Mbit/s, in the Gigabit Ethernet version up to 1000 Mbit/s, while maintaining such features as frame format and MAC addressing mechanism.
BGP C / TPNET.world – connection with the BGP protocol to the TPNET network, and through it to the world internet. Transit of traffic originating from prefixes registered in the RIPE database to the TPNET network and the world internet as belonging to the carrier. Ability to transit traffic from prefixes not belonging to the carrier’s AS to the TPNET network and the world internet.
Access to all global internet resources, local content sources and AS 5617 (Orange) with address IPv4/IPv6 Orange Polska.
Internet.optimum / BGP E2 / – connection with BGP protocol to the internet under which a carrier gets access to: world internet, open peering in TPIX (AS 29535), AS 5617 up to 30% of the value of the total bandwidth purchased.
Connection with BGP protocol to open peering IP traffic exchange platform (Internet Exchange Point) TPIX. Ability to exchange traffic between carriers participating in the TPIX platform.
Internet.tpnet / TPNET.pl / BGP B / – connection with BGP protocol. Peering with TPNET (AS 5617) network.
Direct access to Tier-1 providers (TELIA, TATA) and a full table of internet prefixes.
Internet.world / BGP E / – podłączenie z protokołem BGP. Dostęp do pełnych zasobów światowego internetu oparty na tranzycie ruchu przez sieć TPNET (AS 5617) oraz na dwóch Tier-1 (OTI, TELIA).
A data transmission protocol used by systems that communicate with each other within the internet.
A local data transmission network covering the area of a single building.
The data link layer address that is required for each port or device connected to LAN.
Data transmission network covering a city or metropolitan area.
1000000 bits/s at the IP layer (for TPNET access services) or Ethernet layer (for private VLAN channels and open peering service), respectively. The guaranteed throughput at the L2 layer level is defined for a frame size of 1518B compliant with the Ethernet II standard including the header and CRC field, without preamble and without considering the distance between frames (Inter Frame Gap).
A multi-service network of Orange Polska that provides carriers with Ethernet interface.
ODF/DDF/Ethernet patch panel dedicated to set up Orange Polska connections.
A service that facilitates the exchange of IP traffic between carriers by connecting them to a common VLAN channel and providing them with the ability to connect to a Route Server (RS).
A proprietary to Orange Polska passive device of DDF (Digital Distribution Frame) or ODF (Optical Distribution Frame) or Ethernet type equipped with appropriate connectors, to which telecommunication cables are connected.
IP traffic exchange between carriers using the BGP protocol.
A private 802.1q VLAN channel between carrier ports that can be set up on a tagged port or on dedicated ports.
A separate VLAN in the infrastructure with no connection to the primary open peering network.
Ability to compile several VLAN channels for open peering TPIX and other Orange Polska IP services on a single client port. The port can be shared by several participants.
A TPIX device that communicates with carrier equipment via the BGP4 protocol and exchanges routing information of connected carriers, according to the traffic exchange policy established by the carrier in question.
A platform based on Ethernet switches and accompanying technical infrastructure that enables traffic exchange between connected carriers.
Ethernet port of TPIX switch (Internet Exchange Point – IX).
Internet access network described as AS 5617.
A logical Ethernet channel created within a port.
VLAN channel dedicated to cloud providers. Connection to any POP Europe/US/Asia.
VLAN channel connecting TV package providers to the PIM Router.
VLAN channel for local CDN (Content Delivery Network) sources.
A wide area data transmission network covering the entire territory of Poland.
You can get access to TPIX in 4 ways:
The introduction of cables to Orange facilities and the installation of devices in these facilities are described in Telehousing offer. A list of Orange facilities across the country where Ethernet nodes are located is available in the „”Join TPIX” tab..
Submit a signed order in writing and attach the following documents:
Send the signed order to the following address:
Orange Polska (OPL)
Zarządzanie Relacjami z Klientami Operatorami
Al. Jerozolimskie 160
If you use the DATA service of Orange Polska, order the service through your account manager.
You will receive an answer within 15 working days, counting from the day of placing a complete order. We will send it by e-mail to the address indicated in the order.
Yes, we can. This applies in particular when:
If your order is accepted, we will send you an initialed draft of the contract (in duplicate) and we will book the necessary resources to execute the contract.
Sign both copies of the contract and return within 10 business days of receipt to the address indicated in the address attachment.
You can sign a contract for a definite or indefinite period. A contract for an indefinite period can be concluded only if Orange does not need to incur investment costs to meet the non-standard expectations of the carrier.
We will start charging from the date the service is made available, i.e. the signing of the relevant transfer protocol for access to services available on the TPIX platform.
Yes, you can. You can change the number, location and bit rate of the ports you order, and order additional VLANs (logical Ethernet channels created within a port).
You may terminate the contract for an indefinite period by giving 30 days’ notice, effective at the end of the billing period, by delivering a written statement to Orange by registered mail with acknowledgment of receipt or by courier service to the address specified in the address attachment to the contract.
Yes, it is. A contract for an indefinite period may be terminated only in writing under pain of nullity.
A 30-day notice period applies.
There are two types of fees:
The billing period is one month. If the period of use of the service does not cover a full month then the subscription fees are set at 1/30 of the monthly fees due for each started day of use.
You can report technical problems through one of the following channels:
You can send financial claims in writing to the following address:
Orange Polska (OPL)
Zarządzanie Relacjami z Klientami Operatorami
Rozliczenia i Systemy Wsparcia Sprzedaży
Al. Jerozolimskie 160, 02-326 Warszawa.
If you use the services of the TPIX platform under the Municipal Ethernet (Miejski Ethernet) contract, you will find the contact details for making financial claims in that contract
A financial claim must include the number of the invoice to which the objections relate and a detailed list of the services complained of, along with detailed information about the objections raised.