Learn more on:

  • Details and rules of using the services and joining the TPIX platform,

  • data and internet access services for carriers,

  • day-to-day matters related to the operation of TPIX

  • terms and conditions of using our facilities to add your cable/switch.

Hotline for Carriers

Our consultants are available Monday through Friday from 8:00 a.m. to 4:00 p.m.

  • Reporting failures – 24/7/365

+48 19 333

How to join TPIX?


Contact our wholesale service sales team


We will run a technical assessment


You will get an offer


You will receive the DATA framework agreement for signature* On the basis of this one contract you will receive Multiport Ethernet allowing you to order additional DATA and internet services


Finally, you sign a detailed contract for the selected service * Types of fees in the offer: activation fees, subscription fees, fee for additional payable services launched at the port (e.g. internet access)

FAQ (frequently asked questions)

Cooperation Service Offer Documents Payments Complaints

You can get access to TPIX in 4 ways:

  1. install your devices or just feed and terminate your cable at a selected Orange facility with TPIX devices providing direct access to the platform (at ul. Kazimierzowska 53/55 in Warsaw);
  2. install your devices or just feed and terminate your cable at a selected Orange facility where the Ethernet node is located;
  3. use the ME or CE service port already purchased from Orange within the free bandwidth on it;
  4. connect to the TPIX platform switch in the LIM Center building at Al. Jerozolimskie 65/79 in Warsaw using the infrastructure in the building.

The introduction of cables to Orange facilities and the installation of devices in these facilities are described in Telehousing offer. A list of Orange facilities across the country where Ethernet nodes are located is available in the „”Join TPIX” tab..

Submit a signed order in writing and attach the following documents:

  • a copy of the telecommunications permit or a certificate of entry in the register of telecommunications entrepreneurs issued by the President of the Office of Electronic Communications;
  • an original or a copy certified by an authorized person of an extract from the National Court Register issued no earlier than 3 months before the date of the order;
  • a power of attorney, if the person placing the order is not formally authorized to make a statement of intent on your behalf.
If you use Data service within the ME or CE network, order channels for TPIX open peering service or private VLAN channels to ports of carriers connected to TPIX under this contract.

Send the signed order to the following address:
Orange Polska (OPL)
Zarządzanie Relacjami z Klientami Operatorami
Obsługa Posprzedażowa
Al. Jerozolimskie 160
02-326 Warszawa
If you use the DATA service of Orange Polska, order the service through your account manager.

No, you can’t. A signed document is required.